Design Process: Purchasing Product
STEP EIGHT: PROCUREMENT
Historically, it was always the designers' responsibility to coordinate, organise and get the product to site at the right time. This can be pretty stressful and time-consuming especially if there are delays or something becomes broken. The skills to organise this part of the design project are really what you are paying for. It is normal for most designers to purchase products for your design project.
Your interior designer needs to be highly organised and run a very tight ship juggling many aspects of the project to pull it together successfully.
It is normal for the designer to charge a client full retail, the designer would receive a trade discount which would, in most cases, cover their time to place orders and organise the FFE (Fixtures, Furniture, and Equipment) and delivery to site. They might also charge full retail plus a further % on top, depending on the level of service offered. You should receive a schedule of deliveries as well as any delays that might occur.
Different ways to price product purchasing:
Full retail and no discount
Full retail plus a further % on top
Trade price plus a % on top for processing and organising
Most designers don't charge enough for the procurement service, and in quite a lot of cases, would prefer not to get involved in purchasing but specify only, the responsibility is then on the client to procure.
As a design practice we charge our clients trade pricing but with a 25% mark up on top to cover our time and liability for all products. This maintains our policy of transparency that we like to adhere to as a business.
It is of course up to the client and their designer to agree on a fee level they both feel comfortable with.
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